Newly promoted Managers, Supervisors and Senior Officers are the lynchpin to organisational performance and business results but only if they are provided with the right knowledge and skills set to do the job. Most of them underperform during their first two to three years in the seat, driving performance gaps and employee turnover across the entire frontline. The transition from an individual contributor to a managerial or supervisory role represents a profound psychological adjustment as they contend with their new responsibilities.
This programme provides tailored, talent-driven solutions that satisfy the immediate management skills development needs while supporting the longer term operational and organisational performance improvements. It will equip participants with knowledge and skills to lead others; win their trust and respect and drive frontline performance more confidently and competently.
At the end of the programme, participants would be able to;